1. Data Collected

As part of your visa application, we collect the following data:

Personal and identification data

• Full name, date and place of birth, nationality
• Passport number, date of issue and expiration
• Email address and phone number with country code
• Identification photograph compliant with ICAO standards
• Travel information (arrival/departure dates, purpose, planned accommodation)

Technical and browsing data

• IP address and approximate location
• Browser type, operating system and device used
• Pages visited, visit duration and browsing path
• Connection data (date, time, session duration)

2. Purpose of Data Use

Your personal data is used exclusively to:

• <strong>Process and review</strong> your electronic visa application
• <strong>Verify your identity</strong> and the authenticity of provided documents
• <strong>Communicate with you</strong> regarding the status of your application
• <strong>Improve our services</strong> and optimize user experience
• <strong>Comply with our legal obligations</strong> regarding security and immigration

3. Data Sharing and Transfer

Your data may be shared with:

• Senegalese consular and immigration services
• Competent authorities for national security and counter-terrorism purposes
• Our technical service providers (hosting, payment) under strict control and confidentiality agreement
• Border police services for arrival control

4. Data Security and Protection

We implement technical and organizational security measures compliant with international standards to protect your data against unauthorized access, modification, disclosure or destruction.

Security measures in place

• <strong>SSL/TLS encryption</strong> for all communications and data transmissions
• <strong>Strong authentication</strong> with secure passwords and two-factor authentication option
• <strong>Secure servers</strong> hosted in ISO 27001 certified data centers
• <strong>Regular backups</strong> and disaster recovery plan

5. Your Personal Data Rights

In accordance with Senegalese data protection legislation and GDPR, you have the following rights:

Right of Access

You can request a copy of all personal data we hold about you.

Right of Rectification

You can request correction of inaccurate or incomplete data at any time.

Right to Erasure ('right to be forgotten')

You can request deletion of your data after complete processing of your application and expiration of legal retention periods.

Right to Portability

You can retrieve your data in a structured, commonly used and machine-readable format.

6. Data Retention Period

Your data is retained for the time necessary to process your visa application, then archived in accordance with legal and regulatory obligations in force in Senegal (generally 5 years for administrative files).

Technical browsing data is retained for a maximum period of 13 months.

7. Use of Cookies and Trackers

Our site uses essential cookies to ensure its proper functioning and improve your experience. These cookies allow us to save your session, remember your language preferences and analyze platform usage for improvement.

For more information about the cookies we use, see our complete Cookie Policy

Contact Us

For any questions regarding the protection of your personal data or to exercise your rights:

Email : dpo@senevisa.com